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Frequently Asked Questions

Our Commitment to Quality

At Ōpio Loa, we stand behind the quality of our products and want to ensure your complete satisfaction with every purchase.

Return Options

In-Store Returns: Visit our Hoedspruit location for immediate assistance

Online Returns: Convenient digital return process available

Return Policy Terms

We accept returns within 7 days of purchase/delivery for items that are:

Defective or faulty in manufacturing

Incorrectly described on our platform

Different from the displayed sample

Important Information:

Items must be in original condition

Original proof of purchase required

Return shipping for online purchases must be adequately packaged

Where Are You Located?

Shop 11, Kamogelo Tourism Centre

Hoedspruit

1380

Limpopo

 Accepted payment methods

We provide a variety of payment options such as VISA, MasterCard, Debit Card, Direct Bank Transfer (EFT).

Shipping Costs?

We Deliver anywhere in South Africa for a standard fee of R150. Free shipping on orders over R1500.

When Will I Receive My Package?

Delivery times vary pending on the location from which your order is fulfilled from. Average 3 – 5 Business days.

Contact Us

For any questions about our return policy or to initiate a return, please contact our customer service team.

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